DATA PROTECTION POLICY FOR USERS, CLIENTS AND SUPPLIERS
Laboratorio de Reproducción Centro Gutenberg, S.L. Data Protection Policy
1. Who is responsible for handling your data?
The party responsible for handling data from the different processes regarding our users, clients and suppliers is LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L., registered at C/ Gutenberg, # 5, 29016 Málaga (Spain) and with corporate tax ID number B29430501. The company is registered with the Mercantile Register of Málaga, Volume 1140, Book 53, Folio 31, Page MA2577.
For the purpose of our data protection policy, our contact information for written correspondence is: LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L., C/ Gutenberg, nº5, 29016 MÁLAGA, e-mail: administración@urecentrogutenberg.com.
2. What type of data do we have about your person and how have we obtained it?
The personal data categories that our company handles regarding clients and suppliers are:
- Identification data
- Professional data such as position, responsibilities, etc.
- Postal and electronic mail (e-mail) addresses
- Business information
- Financial details and transactions
Under no circumstances do we handle sensitive data.
We have obtained all of the aforementioned data either directly from you, when you submitted a contact form or presented a commercial offer, contract proposal, etc. or from your company when we were provided with identification data and other information necessary for executing our contractual relationship. In the event that you or your company’s data is updated, it is your responsibility to inform us of this change and provide us with the new data.
3. What is the purpose of using your data?
We use the data provided to us by interested individuals to manage the different activities arising from specific processes carried out in sales, after-sales service, supplier management, quality of service, etc. Thus, we will utilise your data to carry out some of the following actions:
- Send information that is requested from us through the contact form on our web page, or through any other form of contact with our company.
- Provide both potential clients and current clients with offers on products and services of interest to them.
- Execute the administrative, financial and accounting management of our clients and/or suppliers.
- Conduct satisfaction surveys, market studies, etc. so that we can propose the most suitable offers and optimised quality of service, etc.
We are not going to create commercial profiles based on the information provided to us, and hence will not make automated decisions about you based on a commercial profile.
4. How long will we retain your data?
Individual personal data related to potential clients, clients and suppliers that is gathered through different contact forms and/or the collection of information shall be retained until its removal is requested by the interested party. Data provided by our clients and suppliers shall be retained as long as a business relationship exists between both parties, while always respecting the minimum legal storage periods applicable.
In any event, we shall save your personal data for the period of time that is reasonably necessary, bearing in mind our need to answer questions that arise or address issues, make improvements, activate new services and meet the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time, even after you have stopped using our products or have stopped using this web page. After this period of time, your personal data shall be eliminated from all our company’s systems.
5. What is the legal basis for data handling?
Below we have summarised the legal basis for data handling according to the type of data use:
|DATA HANDLING||LEGAL BASIS|
|Accounting management: invoice management with clients and/or suppliers.||Maintenance, development and control of the contractual relationship between the parties.|
|Financial management: tax withholdings, reductions, etc.||Maintenance, development and control of the contractual relationship between the parties; compliance with legal obligations.|
|Administrative management: management of logistics, storage, client deliveries, receipt of goods, etc.||Maintenance, development and control of the contractual relationship between the parties.|
|Marketing: Commercial activities concerning our products or services, aimed at our clients or those who have requested information about our products/services in the past; this includes conducting client satisfaction surveys, sending commercial information and updates about our services and products, etc.||Free and express consent from the interested party (potential clients); we clarify that the withdrawal of this consent cannot, under any circumstances, affect execution of any contract that exists between the parties; company’s legitimate interest concerning the marketing and promotion of products or services similar to those obtained or requested by interested individuals in the past.|
In terms of the legal basis referenced above, you have the obligation to provide your personal data; in the event that you do not provide us with your personal data, we will not be able to fulfil your contract or comply with legal obligations or requirements imposed by public authorities.
6. Who will your data be shared with?
Our company will never share your personal data with a third party that intends to use it for their direct marketing activities, except in the event that you have given us express authorisation to do so.
We inform you that we may share your personal data with Public Administration institutions and competent Authorities in the event that said authorities legally require us to do so, or in the event that, acting in good faith, we believe that sharing this data is reasonably necessary in order to comply with legal proceedings, answer to any legal claim or complaint, or to protect your rights or the rights of your clients and the public in general.
We inform you that your data will not be released or shared with third parties, as our company is solely responsible for its processing and custody.
7. What are your rights as an affected or interested party?
All individuals have the right to obtain confirmation about whether or not we are using their personal data.
Specifically, interested parties may request the right of access to their personal data, as well as receive it in a common and machine‑readable format if the data is used by electronic means (portability right).
Likewise, interested parties may request the right of rectification of inexact data, or, if applicable, request its elimination when, among other reasons, the data is no longer necessary for the purposes for which it was originally collected.
Additionally, under certain circumstances, interested parties may request the limitation of use of their data; or, under certain circumstances and for reasons relating to their personal situation, interested parties may exercise their right to object to the processing of their data. Our company shall stop using your data, except in the event of: compelling legitimate grounds, exercise or defence of possible claims or exceptions established by applicable regulations.
Likewise, we inform you that you have the right to withdraw your consent at any time, without affecting the legality of use of data based on your consent given before its withdrawal.
Agencia Española de Protección de Datos (Spanish Data Protection Agency).
C/ Jorge Juan, 6
28001 – Madrid (Spain)
Telf. 901 100 099 / 912 663 517
8. Protection of web page user data.
In accordance with current Regulation (EU) 2016/679, we inform you that personal data of web page Users will be used, by the company, for the activity indicated on each data collection form on our web page. This use of your data shall be protected by your own consent. When you click on the “SEND” button, the User gives our company consent to use their data.
Likewise, we inform you that, expect in the event of legal obligations or your express consent, our company will not share your data with third parties.
Additionally, the User is informed that they may exercise their rights of access, rectification or elimination of data at any time; the User can also exercise the other rights which are recognised in this document and governed by Regulation (EU) 2016/679, by informing LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L., C/ Gutenberg, nº 5, 29016 MÁLAGA (Spain), fax (+34) 952 213 399, e‑mail: administración@urecentrogutenberg.com.
Furthermore, in accordance with the provisions set forth by Act 34/2002 of 11 July, on Services of the Information Society and Electronic Commerce, our company promises to not send advertising via electronic mail (e‑mail) without having obtained the recipient’s prior written permission. The User may object to receiving advertisements by ticking the corresponding box.
9.1 Security Measures
Our company complies with the security standards required by current Spanish and European regulations on data protection, bearing in mind the state of the technique, costs of implementation and the nature, scope, context and purposes of the use of data described, as well as the variable, likely risks and severity for your rights and liberties as an individual.
9.2 Use of Data of Minors
Under General Data Protection Regulation EU 679/2016 and Royal Decree 1720/2007, minors over the age of 14 may consent to using information society services by registering in a forum, completing a contact form, etc. However, the minor shall be held responsible for verifying the accuracy of the age indicated.
For the use of data of minors under the age of 14, the collection of data shall always be carried out with express consent from the minor’s parents or legal guardians.
On occasion, our company may make modifications and corrections in this section of the Data Protection Policy for Users, clients and suppliers. Please check this section regularly to consult any changes that may have been made, and how they may affect you.
This section of the Data Protection Policy for Users, Clients and Suppliers provides you with all necessary information in an easily accessible way so that you may understand the type of data collected regarding potential clients, clients and/or suppliers, the objectives pursued, the rights you are granted by the law on data protection as an affected individual, as well as how to exercise these rights. Thus, by consciously sending us your personal data through our contact form and/or by initiating a business relationship with our company, we understand that you recognise and accept the use of your personal data as it has been described in this policy. This personal information will only be used for the purposes for which it was provided to us or for certain national or regional laws that require us to do so.
In any event, we must inform you that if you refuse to provide us with certain data that is requested, this may hinder the development of the contractual relationship between the parties, possibly leading to serious consequences when it comes time to providing the different services covered under the business contract held by the contracting party.
If you have any questions regarding this section of our company’s Data Protection Policy for Potential Clients, Clients and Suppliers, please contact our company using the address provided in the first section ‘Who is responsible for handling your data?’ and we will be happy to assist you and answer any additional questions you may have.
10. Applicable Legislation
These Conditions shall be governed, at all times, by Spanish and European legislation on personal data protection and privacy.